The first phase comprises analyzing and collecting user needs to create business requirements and functional requirements.

When the business and functional requirements are set, all information is specified and visualized using modelling languages such as UML.

Application architecture is similar to Construction architecture; during this phase, modules are defined, as well as the connections between them.

Building application architecture is a crucial phase in project development, it defines the solid ground and the clear guidelines, which are to be followed during the development phase. An application's architecture is built taking into consideration the client's constraints and all possible threats that an application may face(failover, response time, security).

During the development phase, specifications, as a result of the Analysis phase, are implemented following the application's architecture guidelines. Our development team usually agrees on a given project management methodology such as Agile Scrum.

On a technology level, the development team is capable of implementing the project based on different technologies (.Net, Java...) which enables us to propose various solutions.

A test strategy is put into place after the development phase:

Those tests are intended to assure that the developed application suits the customer's needs and responds well to the functionalities he requested. A good practice is to create a list of test scenarios just after the functional analysis phase.

Different environments are created to conduct these tests:

- Test environment, which is the environment used by the test team.

- Acceptance environment, which is the environment used by the customer himself.

These tests can be performed all together or per iteration, to cover modular development. This depends on the project management methodology in use.

Handover from project team to support team, full knowledge transfer. The Maintenance & Operation team takes care of change requests, bug fixing,… through optimized processes based on proven methodologies such as ITIL.