Analysis and implementation of a system to help disabled people to travel by train
Activity and interventions
Technical environment
Key figures
Context
According to European legislation, public railway companies have to provide help to disabled people when they take the train.
Disabled people require special support in terms of human resources and logistics.
The system is designed so that a reservation request can be made directly by the disabled person, via internet or by calling the railway’s call center.
The system automatically informs the departments and stations in question and allows the reservation request to be managed.
ALTEN's achievements
Functional analysis:
In collaboration with key users, identification of user needs and writing the use cases within the functional analysis.
Technical analysis & implementation:
Writing the technical analysis according to the standards defined by the competence centers within the organization (i.e. Oracle, .NET & Windows).
Software architecture and database diagram (Entity-Relationship Diagram) definition.
Solution implementation.
ALTEN's Added value
Solution adapted to the customer’s IT environment.
Pragmatism & high flexibility in terms of priority changes.
